Q: Are you a trading company or a manufacturer?
A: We are a manufacturer located in Zhongshan City, Guangdong Province. We have multiple automatic assembly lines and advanced production equipment. The company is committed to technological innovation and product development, has obtained multiple national patents, and has passed several quality management system certifications. Since our establishment in 2009, we have specialized in kitchen appliance products, selling to over 60 countries worldwide.
Q: Do you offer OEM & ODM customization?
A: Yes, we have extensive experience in providing OEM and ODM customization services, and possess top-notch development capabilities.We can offer the following customized services: custom logo, custom packaging, and custom cooking functions.
Q: Can you provide some samples?
A: We can provide free samples for your evaluation. However, a sample fee and shipping cost will be charged initially. These fees will be refunded after you place an order.
Q: What logistics services are available?
A: We can offer a variety of shipping channels based on customer requirements.
Q: How do we ensure quality?
A: Pre-production samples are always provided before mass production; final inspections are always conducted before shipment.And the defect rate is lower than 0.2%.
Q: What certificates can you provide?
A: For different products and markets, we provide various certifications, such as: CE, CB, SAA, EMC, SASO, etc.
Q: What are your warranty terms?
A: We provide a 1-year warranty for the complete set and a 3-year warranty for major components. Sufficient spare parts for vulnerable components are included upon delivery.
Q: How long will the delivery take?
A: 100% on-time delivery, with a delivery period of 10 to 35 days.
Q: What payment methods does your company support?
A: We accept T/T, 100% L/C at sight, and cash. If you have other payment methods, please contact us.
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